SWAZI NATURAL LIFETIME WARRANTY
All Swazi garments are warranted against faulty fabric and workmanship for the natural life of the garment. This warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear or the natural breakdown of colours and materials over an extended time and use. We reserve the right to repair or replace a garment or decline a claim at our discretion.
REPAIRS
For any garment repairs, please email Dave at customerservices@swazi.com with the following information surrounding the garment and what you are needing repaired.
Garments will need to be washed and cleaned for repairs to be made; nobody wants to handle your dirty laundry. Please note that any garments that have not been cleaned will be returned directly to the customer without notice.
- Garment name (if known)
- Location of the repair that needs to be made
- Photos or videos of the repair site/damage
- Your return address and contact information
- Any other helpful information
Upon receiving your repair, we’ll let you know via email if this is achievable or not. In some cases, you have loved your gear to literal death, but we’ll endeavour our best efforts to give it the longest life it possibly can.
